Returns and Exchanges

Naspre Mium Returns Policy

Our "We’ll Make It Right" Return Policy

If something’s not right, we’ll fix it. We offer no-hassle exchanges for up to one year on purchases made from naspremium.shop.

We just need proof of purchase (your order confirmation email or packing slip). Lost them? No worries—email us, and we’ll look up your order.

How to Return an Item

Option 1: Self-Service Returns (Easy & Quick!)

  1. Log in to your account using the same email address you used to place your order.
  2. Click "Request Return" for the order you want to send back.
  3. Select the item(s) and reason for return.
  4. Submit your request—if approved, you’ll receive an email with return instructions and a prepaid shipping label, which costs $5. Please note that the customer is responsible for the cost of return shipping. 

Option 2: Mail Your Return
Ship your return to:

📍 Naspre Mium Returns Department
615 E Broadway St,

Campbellsville, KY 42718

  • Use a trackable shipping method (we’re not responsible for lost returns).
  • Return shipping costs are on you. We can provide a prepaid return label for $5 if you’d rather not deal with it.

Refunds & Processing Time

  • Returns are processed within 2-3 business days (but can take up to 5-7 days).
  • Refunds go back to your original payment method in 1-2 weeks. 
  • Expedited shipping costs are non-refundable.

A Quick Favor…

  • If you’re returning worn socks, please wash them first. Seriously, have mercy on our team!
  • Unopened items? Send them back in their original packaging.

For any return questions, email us at RussellMartinez908@gmail.com—we’re happy to help! 💪🧦🚀


Last But Not Least, Mystery Bundle Terms:

  • All Mystery Bundles are final sale — no returns, exchanges, or substitutions.

  • Sock colors and patterns are randomly selected based on available inventory.

  • Bundles are curated by silhouette (Crew, Quarter, or No Show) and size (Small or Large), but individual colors will vary.

  • Naspre Mium cannot guarantee any specific color, pattern, or sock within a bundle.

  • Discounts are reflected in the bundle pricing and cannot be combined with other promotions.